Privacy Policy

GDPR Privacy Policy (UK / EU)

GDPR Privacy Policy (UK / EU)

Last updated: 02/02/2026

Corporate Web Hosting (“cwhost.cloud”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of our customers and website visitors in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).


1. Data Controller

For the purposes of GDPR, the Data Controller is:

Corporate Web Hosting
Website: https://www.cwhost.cloud
Email: info@cwhost.cloud


2. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Identity & Contact Data

  • Full name

  • Company name

  • Email address

  • Phone number

  • Billing and postal address

b) Account & Service Data

  • Client area login details (hashed passwords)

  • Hosting services used

  • Domain registrations

  • Support tickets and communications

c) Technical Data

  • IP address

  • Browser type and version

  • Operating system

  • Login timestamps

  • Server and access logs

d) Financial Data

  • Invoice details

  • Transaction references
    (Note: Payment card data is never stored by us and is processed by secure third-party payment processors.)


3. Lawful Basis for Processing (GDPR Article 6)

We process personal data under the following lawful bases:

  • Contractual necessity – to provide hosting, domains, and related services

  • Legal obligation – tax, accounting, and regulatory compliance

  • Legitimate interests – service improvement, fraud prevention, security

  • Consent – marketing communications (where applicable)


4. How We Use Personal Data

Your data is used to:

  • Create and manage your client account

  • Deliver hosting, domain, email, and related services

  • Provide customer support

  • Process payments and invoices

  • Ensure server security and abuse prevention

  • Comply with legal obligations


5. International Data Transfers

As we are based outside the EU/UK, personal data may be transferred internationally.

We ensure appropriate safeguards are in place, including:

  • GDPR-compliant service providers

  • Standard Contractual Clauses (SCCs)

  • Secure data handling and access controls


6. Data Retention

We retain personal data only for as long as necessary:

  • Active client data: for the duration of the service

  • Billing records: as required by tax laws

  • Logs and security data: limited retention periods


7. Your GDPR Rights

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

Requests can be sent to info@cwhost.cloud.


8. Cookies

We use cookies for:

  • Authentication

  • Performance analytics

  • Security

You can manage cookie preferences via your browser.


9. Data Security

We implement appropriate technical and organisational measures including:

  • Encrypted connections (SSL/TLS)

  • Secure server infrastructure

  • Limited staff access

  • Monitoring and abuse detection


10. Supervisory Authority

EU/UK residents have the right to lodge a complaint with their local data protection authority.


11. Changes to This Policy

We may update this policy from time to time. Updates will be published on this page.


Data Processing Agreement (DPA)

This Data Processing Agreement (“DPA”) forms part of the Terms of Service between Corporate Web Hosting (“Processor”) and the customer (“Controller”).


1. Subject Matter

This DPA governs the processing of personal data by the Processor on behalf of the Controller in accordance with GDPR Article 28.


2. Roles

  • Controller: The Client

  • Processor: Corporate Web Hosting (cwhost.cloud)


3. Nature & Purpose of Processing

Processing activities include:

  • Hosting and storage of websites, emails, and databases

  • Account management

  • Technical support

  • Backup and recovery

  • Security monitoring


4. Types of Personal Data

May include:

  • Names

  • Email addresses

  • IP addresses

  • Login credentials

  • Website and application data uploaded by the Controller


5. Data Subjects

  • Client employees

  • Website users

  • Customers and subscribers of the Controller


6. Processor Obligations

The Processor shall:

  • Process data only on documented instructions from the Controller

  • Ensure confidentiality of personnel

  • Implement appropriate technical and organisational security measures

  • Assist the Controller with GDPR compliance requests

  • Notify the Controller of any personal data breach without undue delay


7. Sub-Processors

The Controller authorises the use of sub-processors including:

  • Data center providers

  • Domain registrars

  • Email and security service providers

  • Cloudflare and similar CDN/security services

Sub-processors are bound by GDPR-compliant agreements.


8. Data Breach Notification

In the event of a data breach, the Processor will:

  • Notify the Controller promptly

  • Provide available details regarding the breach

  • Assist with mitigation efforts


9. Data Deletion or Return

Upon termination of services, the Processor will:

  • Delete or return personal data upon request

  • Retain data only where legally required


10. Audits

The Controller may request reasonable information to demonstrate GDPR compliance.


11. Governing Law

This DPA is governed by applicable UK and EU data protection laws.


12. Contact

Corporate Web Hosting
Email: info@cwhost.cloud
Website: https://www.cwhost.cloud

Privacy Policy

Privacy Policy

Last updated: 02/02/2026

At Corporate Web Hosting (cwhost.cloud), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you register, place an order, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Company name

  • Payment-related information (processed securely by third-party payment providers)

b) Technical & Usage Information

Automatically collected information may include:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

  • Referring URLs


2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our hosting services

  • Process orders, invoices, and payments

  • Communicate service updates, support responses, and important notices

  • Improve our website, services, and customer experience

  • Detect and prevent fraud, abuse, or security issues

  • Comply with legal and regulatory obligations


3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience

  • Remember preferences

  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but some features may not function properly.


4. How We Share Your Information

We do not sell, rent, or trade your personal data.

We may share information only with:

  • Trusted third-party service providers (payment gateways, domain registrars, server providers) strictly for service delivery

  • Law enforcement or regulatory authorities when legally required

All third parties are required to protect your data and use it only for the intended purpose.


5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Secure servers

  • Access control and authentication

  • Encrypted data transmission where applicable

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Meet legal, accounting, or regulatory requirements

When data is no longer needed, it is securely deleted or anonymized.


7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion of your data

  • Object to or restrict certain processing

To exercise these rights, contact us using the details below.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.


9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.


11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Corporate Web Hosting
Website: https://www.cwhost.cloud
Email: info@cwhost.cloud